Design.
Experience.
Change.

I am a computer scientist turned human-computer interaction researcher.

I like to make that distinction because I never thought of “users” during my years of training as an engineer. I would build things—and that was it. Did anyone use it? How was their experience? Could their experience be better? These questions never crossed my mind.

So I have spent over a decade asking those questions—and continue to think about them. Computers keep awing us with their prowess every day. But how will people use them? How will people benefit from them? How will society, culture, economy, and policies change because of them? How will we change? I ask these questions in my work—currently focusing on the design of technology for older adults and technology caregiving.

I believe good design creates better experiences that can ultimately change people’s behavior.